Information we collect
When you call us, we collect the details needed to schedule and complete the work: your name, phone number, service address, ZIP code and a description of the problem. When you browse this site, standard server logs record technical information such as your browser type and the pages you visit.
How we use it
We use your information to schedule visits, dispatch a technician, send estimates and invoices, follow up on completed work, and respond to your questions. We do not sell your personal information.
Sharing
We share information only as needed to deliver service: for example, with equipment manufacturers when registering a warranty, with Miami-Dade County when filing a permit, or with FPL when submitting a rebate you have asked us to handle. If we are unable to take a call and pass it to another local company so you are not left waiting, we share only the contact and job details that company needs to reach you.
Cookies and analytics
This site uses only the cookies needed for it to function and may use basic analytics to understand which pages are useful. You can block cookies in your browser settings.
Data security and retention
We keep service records for as long as they are useful for warranty, permit and tax purposes, and we take reasonable steps to protect them.
Your choices
You can ask us to update or delete your contact information at any time by calling (786) 434-0401.
Contact
Questions about this policy can be directed to Vice City Cooling, 7052 SW 13th Terrace, Miami, FL 33144, or by phone at (786) 434-0401.